Legal
Privacy Policy
Last updated: January 1, 2026
Introduction
Aureum Suite (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect information in the following ways:
Account Information
When you create an account, we collect your name, email address, company name, and billing information.
Usage Data
We automatically collect information about how you interact with the platform, including pages visited, features used, and device information.
Content You Provide
Property listings, contact information, images, and other content you upload to the platform.
Communications
When you contact us for support or feedback, we collect the content of those communications.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the platform
- Process transactions and send billing notifications
- Send service-related communications and updates
- Respond to support requests and inquiries
- Monitor and analyze usage patterns to improve the experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
Data Isolation & Multi-Tenancy
Aureum Suite is a multi-tenant platform. Each tenant's data is logically isolated and accessible only to authorized users within that tenant. We do not share, mix, or expose one tenant's data to another.
Tenant administrators control their own data, users, and settings. Aureum Suite platform administrators have access to aggregate, anonymized metrics only.
Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
Service Providers
Third-party services that help us operate the platform (e.g., payment processing, email delivery, cloud hosting). These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, access controls, audit logging, and regular security assessments. However, no method of transmission or storage is 100% secure.
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account termination, you may request data export within 30 days. After that period, data is permanently deleted in accordance with our retention schedule.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@aureumsuite.com.
Cookies & Tracking
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings or our cookie consent banner.
Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance.
Contact Us
For questions or concerns about this Privacy Policy, contact us at privacy@aureumsuite.com.